| Leadership biographies |
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Leading a healthcare organization is a highly demanding responsibility that requires a visionary approach to planning, problem solving, and decision making. At Cary Medical Center, our award-winning administrative team has done an exceptional job at balancing patient needs, employee expectations, and resources. Their leadership, combined with the outstanding efforts of hundreds of employees, has positioned our hospital to be among the best for customer service, patient safety, and health information/medical technologies.
We invite you to learn more about our administrative team: Bill Flagg, Director of Community Relations Dave Silsbee, Director of Information Systems Paula Parent, RN, Director of Human Resources
With a flair for nursing and genuine compassion for patients, Kris continued her education to become a registered nurse with a degree from the University of Maine in 1983 and eventually manager of surgical services. In this role, it was evident that Kris was an extraordinary leader; a trait that made her an excellent choice for the Chief Operating Officer position in 1994 and then Chief Executive Officer in 1999. During her time as COO, Kris also earned a Master's Degree in Business from Husson College. With her clinical expertise and patient care experiences, Kris brings an insightful leadership style to the CEO position. This, combined with a drive to continuously improve services, tirelessly advocate for patients and the rural healthcare system, and the ability to inspire and empower staff, has garnered Kris numerous state and national leadership awards and appointments. Kris is a hands-on leader with vision, passion, and high ethical and moral standards. Most importantly, she always leads with a compassionate and caring touch. Anderson holds senior administrative oversight responsibilities for numerous Cary departments including: Anesthesiology Services, Pharmacy Services, Cardio-Pulmonary Services, Imaging Services, and Rehabilitation Services. Additionally, he oversees Corporate and Regulatory Compliance and Risk Management for the Medical Center. Anderson serves on the Maine State Trauma Advisory Committee and on the Board of Directors for Aroostook Home Health Services, Valley Home Health Services, and the Caribou Chamber of Commerce and Industry. He is a member of The American College of Healthcare Executives. As a leader in Maine healthcare, Anderson was selected to participate in the prestigious inaugural class of Maine's new statewide Health Leadership Development Program sponsored by the Daniel Hanley Center for Health Leadership and the Institute for Civic Leadership. He is a former member of the Board of Directors for The United Way of Aroostook, the County Federal Credit Union, and is a past President and member of the Board of Directors of the Caribou Rotary Club. In 2005, Anderson received the Pinnacle award for Inspiring Administrator given by the HealthCare Service Excellence Association. Under his Administrative leadership, several departments have received outstanding ratings in the areas of quality and patient satisfaction. He received his Bachelor's degree in Business Administration from the University of Maine at Presque Isle in 1986 and his Master of Science Degree in Business Administration from Husson College in 1995.
Galen appreciates that the financial health of the organization depends greatly on patient and employee satisfaction and quality services. He is relentless when it comes to finding ways to make healthcare more accessible and affordable for our community, and he works tirelessly to address rural healthcare reimbursement issues at the state and national level. His commitment to patients and advocacy for enhanced customer service has helped solidify Galen's image as an "out-of-the-box" Chief Financial Officer. In addition to overseeing Cary Medical Center's fiscal services, Galen is also responsible for other hospital departments including health information systems. Galen's involvement in clinical and non-clinical departments, as well as his participation in various hospital and community programs, helps him to make financial decisions based on more than just numbers. His infectious enthusiasm for his work, his unwavering dedication to quality healthcare, and his pursuit of excellence has earned Galen the respect of his peers and employees. Galen earned an Associate's Degree in Accounting from Northern Maine Vocational Technical Institute (now known as Northern Maine Community College) in 1973 and a Bachelor's Degree in Accounting from Husson College in 1975. Dave's experiences in the clinical setting, combined with his technology savvy, have helped Cary Medical Center become a national leader in advancing medical and information technologies. Under Dave's direction, our hospital has state-of-the-art technologies, including automated medication dispensing, electronic nursing documentation, computerized physician order entry, and medication bar coding, all of which have been proven to significantly improve access to health information and reduce the risk of medical errors. In fact, Cary Medical Center is listed in the top 2% of hospitals in the nation for health information and patient safety technology. (Health Information and Management Systems Society, 2006) Dave's calm demeanor and quiet confidence are reassuring to all staff when implementing and learning about new and often complicated technologies. He has established the reputation of being a statewide resource for health information systems. Dave has been invited to serve on several commissions and committees, as well as be the keynote speaker at events and conferences such as the University of Maine's Technology Fair in 2006. Dave earned a Bachelor's Degree in Microbiology from the University of Maine in 1978 and a Master's Degree in Public Administration from the University of Maine in 1992. With exceptional creativity, strong communication skills, and an unending enthusiasm, Bill has successfully put Cary Medical Center on the map as a leading healthcare organization. His participation in countless events, committees, and special projects has paved the way for hospital staff to develop valuable relationships with local and state agencies, groups, and businesses. Additionally, Bill often facilitates opportunities for our patients and the general public to access critical health information and to participate in wellness activities and programs. From securing grants to volunteering his time and talents, Bill consistently finds creative ways to meet the healthcare needs of our community. He has played a vital role in numerous significant projects including the building of the Maine Veteran's Home on the Cary Medical Center campus and the formation of the Community Alcohol and Drug Education Team. Bill's efforts have garnered state, national, and even international attention not only for Cary Medical Center, but also for northern Maine and other rural healthcare organizations. Bill earned a Bachelor's Degree in English and a Minor in Political Science from the University of Maine at Presque Isle in 1976. Paula values the strength of a diversified team and encourages all employees to advance their careers through training, education, and enrichment opportunities. Her extensive knowledge about the healthcare system, both from a clinical and administrative background, helps Paula to effectively anticipate employees' needs. She is fully dedicated to positioning Cary Medical Center as the employer of choice for those seeking a rewarding healthcare career. Like the departments she leads, Paula herself is a diverse and dynamic individual. Her fun-loving, caring personality often shines through with a reassuring hug, a warm smile, or a friendly hello. She has the reputation of being a fair and open-minded advocate for employees and has nurtured a supportive environment within her departments and throughout the organization. |









