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Patient Registration 20 hrs/wk

This position will be responsible for the clerical duties related to accurate patient registration, verification of insurances, entering patient demographic, and other duties as assigned by supervisor. Performs all assigned duties with emphasis on patient safety and satisfaction, accuracy, confidentiality and professionalism.

Essential Job Duties:

  1. Greets and assists patients and visitors.
  2. Obtains initial patient information, including demographic and insurance information; reviews and maintains patient data.
  3. Verifies patient account information through automated processes, registration interfaces, patient contact, or payer contact, researches missing or incorrect account information; appropriately updates account activity.
  4. Resolves registration and claim edits and completes registration reports to accommodate processing of charge entry and claim submissions.
  5. Schedules patient appointments and referrals appropriately.
  6. Forwards appropriate referrals to other providers as directed.
  7. Maintains patient medical records and ensures that appropriate information is ready for each clinic visit.
  8. Accurately performs charge entry process and inputs charges timely each day.
  9. Provides clerical duties such as typing, photocopying, and faxing.
  10. Makes reminder phone calls to patients for upcoming appointments.
  11. Barcode scans itemized daily supply list.
  12. Scans documentation into computerized systems.
  13. Performs other duties as assigned.

Educational Requirements:

  1. High School Diploma or G.E.D
  2. Previous Medical Office experience preferred
  3. Knowledge and skill in Microsoft Office documents (Word, Excel Spreadsheets, PowerPoint)
  4. Ability to answer phones and converse courteously and in a professional manner
  5. Interpersonal and customer service skills
  6. Maintains a high standard of responsibility, accountability and flexibility
 

What People Say About Us

Here are just a few of the many positive things our patients have to say about their the care they received at Cary Medical Center.

  1. Mike is a great PT - - just loved him.

    Tyler H.

    Tyler H.

  2. The Cary Physical Therapy folks were friendly and welcoming. They introduced themselves and called me by my first name which made me feel like they thought of me as a person and not just another patien. We set goals and met them - they taught how to walk correctly with a cane which I found helpful. My month at Cary P.T. was an enjoyable experience. I'd recommend it to anyone.

    Linda M.

    Linda M.

  3. I always choose Cary for myself and my son without a doubt. We have always had a wonderful experience.

    Wanda L.

    Wanda L.

  4. I want to thank every one at Cary Medical Center for help and kindness. Not just one person everyone was so nice. That's why I only go to Cary Medical Center Cary is the best hospital around.

    Jenn W.

    Jenn W.

  5. I came in by ambulance due to heart issues. The nurses were excellent, lab techs very competent.

    Tyler H.

    Tyler H.

  6. I was very happy with the care I received at Cary. Just wanted to say that in addition to the clear level of medical competence & professionalism of all the staff I met, regardless of level, I also appreciated their interpersonal demeanor & bedside manner. I was afraid, and the were able to calm my fears.

    James R.

    James R.

  7. I had wonderful care from nurses & CNA's during my 12 day staff. Too many to record names.

    Linda M. - Surgical client

    Linda M.

  8. I was very impressed over all with my colonoscopy. Dr. & nurses were excellent and never once made me feel I was an imposition to them when they were so busy. I have already recommended Cary to my friends

    Wanda L. - Surgical client

    Wanda L.

  9. All were informed and had excellent attitudes. Very professional and caring.

    Jenn W. - Surgical client

    Jenn W.

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