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Family Health Care, Oncology, Orthopedics, OB Health Services: Caribou, ME
The quality of an organization is judged by the quality of its employees. To ensure that Cary Medical Center consistently maintains the high standards of quality that our patients deserve, all employees are expected to adhere to and practice the following Standards of Behavior. These standards were developed by a group representing the entire organization to establish uniformity and accountability, and to make us the best provider and employer of choice.
Vision: We aspire to create a healthier community.Mission: We are caring people committed to excellence in patient centered health care & community well being.
APPEARANCE
ATTITUDE AND RESPECT
COMMITMENT TO CO-WORKERS
COMMITMENT TO CUSTOMERS
COMMUNICATION
CONFIDENTIALITY
EMPOWERMENT / SENSE OF OWNERSHIP
SAFETY
SERVICE RECOVERY
You are empowered to make the customer happy no matter what.
Use the following steps for Service Recovery:
Recognizing that it is the goal of Cary Medical Center to achieve superior customer service and to exceed expectations, I offer my personal commitment to living by the above Employee Standards of Behavior.