Welcome to the Cary Medical Center ‘Patient Portal’. Now you can have confidential access to your personal health information electronically. Through the use of email and our web-based portal you will be able to check your lab test results, immunizations, your medications, any allergies you may have, individual medical conditions, and other personal health information. Please remember that some test results may take several days to process and might not be immediately available. This information will be available to you whenever you visit the hospital for tests or hospitalization. You can also put this medical information on your own private computer for your personal records and if needed, share your health records with another medical professional or a personal representative of your choosing. In addition to having access to your personal health information you may also use the patient portal to check any account balances you may have or pay your bill.
To take advantage of this program all you need to do is contact an account representative at Cary Medical Center’s business office. For your convenience we have trained a number of our staff to assist you with your registration for the Patient Portal. Please call 1-800-858-2279 and ask for an account representative. The representative will ask you a few ‘security’ questions to verify your identification and will then request your email address. You will receive an email providing you a link to the ‘Patient Portal’ registration page. Once you click on the link you will be taken to the registration page and receive step by step instructions to process your request. This will take just a few moments and you only need to register one time. During the registration process you will be asked to provide a User ID and Password. Once you have created these items, please write them down on a separate sheet of paper so that you will have them available should you forget your password in a future request.
Once you have successfully created your User ID and Password you will be able to log onto the Patient Portal. Once there you will be asked to provide personal identification information, answer three security questions and that will complete your registration process. If at any time during the process you experience a problem or have any questions, please call 1-800-858-2279 and ask for an account representative. We will be happy to help, it is our privilege to serve you.
When you complete this initial registration you will find easy access to your personal health information. Please remember, not all medical procedures are featured in the web portal and results for some lab tests often take several days to process so may not be immediately available. If you ever have any questions about your personal health information or test results, please contact your health care provider. Our account representatives respect your personal health information and confidentiality and will not be able to provide any medical information.
With the advances in medical technology and web-based communications you will have easy access to your personal health information. We are pleased to be able to offer you access to the Patient Portal and encourage you to take advantage of this latest health benefit.
Frequently Asked Questions