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Healthy You

What People Say About Us

Here are just a few of the many positive things our patients have to say about their the care they received at Cary Medical Center.

  1. The staff in one day surgery is absolutely amazing. I was very thankful for my team of nurses, doctors and right down to the secretary that checked me in. You all were so amazing, friendly and professional. Thank you so much!

    Desiree S.

    Desiree S.

  2. I am beyond happy with our visit at Cary! We can't thank you and your amazing staff for keeping our little boy your #1 concern. You did such an amazing job! Thank you Cary Medical Center!

    Whittni N.

    Whittni N.

  3. This hospital was exactly what a hospital should be. The took such good care of my grandmother and the display of humanity and compassion was genuine. I am forever grateful.

    Joshua S.

    Joshua S.

  4. I had my son at Cary and I couldn’t imagine being treated better anywhere. The staff were attentive, empathetic, and went above and beyond for my comfort. I wouldn’t want to give birth anywhere else.

    Emily O.

    Emily O.

  5. A big shout-out to the doctors, nurses, and staff at Cary Medical Center’s ER, Imaging, Lab, Food Service, and ACU Departments. I can’t thank you enough for the wonderful care from each of you.

    Stephanie P.

    Stephanie P.

Billing FAQ

  • When will I receive my hospital bill?

      Insured Patients
      A statement will be mailed once all insurance coverage has been applied and there is a remaining balance. (Deductibles, Co-Insurance, Co-Payments and Non-Covered Charges).

      Un-Insured Patients
      A statement will be mailed within 7 – 10 days of discharge.

  • Can I receive an itemized bill?

      You may request an itemized bill by contacting the billing office.

  • What is a deductible? Coinsurance? A co-payment?

      A “deductible” is an annual expense that you must pay before your insurance benefits can begin. This amount can vary based on place of service (i.e. your doctor’s office vs. a large hospital). Supplemental Insurance Plans may also cover this cost.

      “Coinsurance” is the portion of the total bill (usually a percentage) that is the patient’s (or guarantor’s) responsibility to pay. This amount can vary based on place of service (i.e. your doctor’s office vs. a large hospital). Supplemental Insurance Plans may also cover this cost.

      A “Co-pay” is a set amount paid each visit, based on your insurance policy. This usually is not applied towards your deductible.

      For example, on a $500 bill, your deductible might be $150, so you would have to pay the first $150. This leaves a balance of $350. Of that $350, your co-insurance might be 20%, meaning that you will have to pay an additional $70. Your insurance company should pay the remaining $280. The hospital will file this claim for you. After insurance has been billed, you may receive a bill on any remaining balances.

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