Advanced ED Technician – 27 hrs/wk Emergency Department
Under close supervision of the Emergency Medicine physician and registered nurses, the Advanced Emergency Department Technician will assist in providing quality care directly and indirectly to patients presenting to Cary Medical Center emergency department. This position will adhere to the mission and vision statements of CMC in order to meet the healthcare needs of patients and families presenting to the hospital and emergency department.
Essential Job Duties:
- Collects and conveys information to nursing and physicians/mid-level providers regarding the health status of patients in the Emergency Department.
- Keeps patients informed of their treatment plans and assists RNs and physicians/mid-level providers in delivering care.
- Documents patient care per department policy.
- Assists Emergency Department staff in maintaining patient flow in the Emergency Department.
- Initiates IV access and performs blood draws in accordance with hospital policy. Initiates IV fluid to maintain IV patency or, per order of physician/mid-level provider. Discontinues IVs as ordered by physician/mid-level provider.
- Performs vital signs, telemetry and 12-lead EKG monitoring.
- Initiates life-saving measures per ACLS/PALS/PHTLS protocols.
- Assists with patient transports to inpatient units.
- Assists with removal of patients from vehicles.
- Assists discharged patients to vehicles.
- Answers Emergency Department phone per department policy.
- Assists RNs/physicians/mid-level providers with splint application.
- Assists physicians/mid-level providers with suturing.
- Assists patients to bathrooms/commodes. Assists patients with bed pans. Assists RNs/CNAs with cleaning patients.
- Assists ER staff with maintaining the safety and 1:1 observation of suicidal patient (this may require direct 1:1 supervision of the patient when the assigned sitter is on break).
- Attends meetings and in-services as required by Emergency Department policy.
- Reports defective and broken equipment to Primary Charge Nurse.
- Stocks and cleans rooms, when needed.
- Responsible for performing tasks that are within the scope of his/her educational preparation, knowledge, and permitted by the policies and procedures of Cary Medical Center and other local, state, and federal guidelines; and the policies of the facility requesting the services.
- Complies with local, state and federal laws and regulations.
- Reports to work on time and as scheduled.
- Wears identification while on duty.
- Uses computerized punch time system correctly.
- Adheres to dress code, appearance is neat and tidy. Finger nails must be free from nail polish. Jewelry cannot be worn.
- Maintains and ensures patient confidentiality at all times.
- Complies with organizational policies regarding ethical business practices.
- Maintains regulatory requirements (i.e. licensing, certifications).
- Attends a minimum of 6 staff meetings annually, reviews monthly staff meetings annually, reviews monthly staff meeting minutes of missed meetings.
- Parks in designated employee area, allows accessible parking for the elderly, ill, and visitors.
- Not to exceed 3% of unscheduled absences.
- Completes work within a designated time
- Demonstrates the ability to work independently and is accountable for own actions
- Shows initiative and follow-through
- Demonstrates productivity at work (makes good use of down time)
- Performs duties willingly and enthusiastically
- Returns from breaks, meals, meetings and in-services in a timely manner
- Takes appropriate actions when safety issues are identified (reports hazardous situations to appropriate person, removes malfunctioning equipment, etc.)
- Follows recommendations designed to reduce worksite injuries (proper body mechanics, personal protective gear, safe sharps, etc.)
- Demonstrates the ability to be flexible, organized and function under stressful situations
- Demonstrates judicious use of supplies
Promotes a Collaborative and Cooperative Environment:
- Establishes good rapport and cooperative working relationships with other members of the organization to promote quality care and service
- Handles conflict appropriately (uses I statements to discuss issues, discusses privately and directly with the individual involved, obtains assistance from supervisor when needed)
- Responds appropriately to change (remains open-minded, keeps personal agenda out)
- Represents the organization in a positive and professional manner (language and actions reflect the mission and vision of CMC)
- Participates in performance improvement by identifying problems and potential solutions (Be part of the Solution, Not part of the Problem)
- Treats patients, family, visitors and co-workers with respect and dignity (addressing individuals courteously, knocking before entering, keeping voice down, displaying positive regard)
- Provides exceptional customer service, thus contributing to the “WOW” experience (offering assistance before being asked, going one step extra to help, smiles and makes eye contact when speaking)
- High School graduate or equivalent
- Maintenance of current Maine EMT-P license; CCEMT-P preferred
- At least 2 years’ of experience; currently practicing preferred
- Maintenance of current ACLS, PALS & PHTLS certification
- Educated on and compliant with HIPAA regulations; maintains strict confidentiality of client information.
- Complies with Infection Control, Standard Precautions and OSHA standards for the healthcare professional.
- Able to wear personal protective equipment (e.g., face mask, goggles, and latex/non-latex gloves) as needed.
- Able to read, write and effectively communicate in English.
- Able to understand medical/surgical terminology.
- Proficient with sterile and aseptic techniques.