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Financial Counselor – 40 hrs/wk – Billing

Job Summary:  To collect all self-pay payments.

Essential Duties:

  1. Contact all overdue accounts with a priority on accounts over $300.00.
  2. Make payment arrangements according to policy.
  3. Consolidate accounts according to policy.
  4. Counsel patients as needed and not on each account via the CPSI system.
  5. Patient complaints are to be handled immediately or as soon as possible and according to policy.
  6. Reports: Bad debt list (regular), free care list, medicare bad debts, employee discounts, employee health and small balance adjustments.
  7. Send payment reports, itemized bills and suit authorizations to collection agency.
  8. Send employee health benefit payroll deduction forms to payroll.
  9. Process patient refunds.
  10. Post payments received from collection agencies.
  11. Assist cashier as needed.
  12. Contact local and state agencies as needed.
  13. Send itemized bills to patients within 24 hours of requests.
  14. Complete free care applications.
  15. Monthly contract and miscellaneous billing.
  16. Write off overdue accounts to bad debt.
  17. Contact private agencies to establish financial aid to patients that qualify.
  18. Perform other related duties as assigned.

Education, Skills, Experience Requirements:

  1. Minimum of an Associates Degree or equivalent experience preferred
  2. Type at least 30 words per minute with accuracy.
 

What People Say About Us

Here are just a few of the many positive things our patients have to say about their the care they received at Cary Medical Center.

  1. The staff in one day surgery is absolutely amazing. I was very thankful for my team of nurses, doctors and right down to the secretary that checked me in. You all were so amazing, friendly and professional. Thank you so much!

    Desiree S.

    Desiree S.

  2. I am beyond happy with our visit at Cary! We can't thank you and your amazing staff for keeping our little boy your #1 concern. You did such an amazing job! Thank you Cary Medical Center!

    Whittni N.

    Whittni N.

  3. This hospital was exactly what a hospital should be. The took such good care of my grandmother and the display of humanity and compassion was genuine. I am forever grateful.

    Joshua S.

    Joshua S.

  4. I had my son at Cary and I couldn’t imagine being treated better anywhere. The staff were attentive, empathetic, and went above and beyond for my comfort. I wouldn’t want to give birth anywhere else.

    Emily O.

    Emily O.

  5. A big shout-out to the doctors, nurses, and staff at Cary Medical Center’s ER, Imaging, Lab, Food Service, and ACU Departments. I can’t thank you enough for the wonderful care from each of you.

    Stephanie P.

    Stephanie P.

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